How To Manage Your Companies Users In the customer portal, click on "Users" to access the User management module. Here you will be able to manage all you companies users, you can add new users with the add user wizard, or modify existing users by assigning roles, editing access rights or deactivating/ reactivating [...]
How to Create an Issue (Mobile) Creating an issue is quick and easy, Step 1; just click the green “+” button and select how you would like to initiate the issue to start the creation process. There are 4 options to choose from; "Fill Details","Take a Picture", "Capture a Video" or "Record an Audio Note" [...]
How to Create Your K-Ops Account (Mobile) Registering for a K-Ops is a simple process. Firstly in your mobile device download the K-Ops app from the app store, then launch the app and follow the steps below to register for an account. Once the k-Ops login screen is loaded, click on the “Register here” [...]
How Project Notifications Work The Notifications within K-Ops keep you informed on what is happening on your projects and lets you know when you have an action to complete, to resolve an Issue or answer a Query. All the Notifications are sent to your email inbox and you can also see them within the [...]
How to Search for an Issue (Mobile) Within the Issues Management module you will find a search box, which will search all of your issues for the the text entered in the search box. The video below demonstrates how the search box work.
How to See the Status of all of the Projects Issues (Mobile) The main issue grid shows you all the currently open issues and by using the filters you can see all your issues. The video below shows you how to do this.