Queries management

RFI | Change Order | Request | Notice…

Queries, requests or questions, simple or complex, we adapt to your processes.

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browserbarQueries management feature in K-Ops

For whom?

Project Managers

Who require an overview and control over what needs to be addressed quickly.

Project Directors

Who wish to ensure that the resolution of queries is documented and carried out in an optimal manner.

Field Supervisors

Who want to be able to ask their questions simply and get answers quickly.

COMMUNICATION

Answers within the hour… not in two weeks !

Considerably reduce the time and delay between the many exchanges involving the various stakeholders on your projects, whether they are internal or external.

  • Receive instant notifications on each action requiring an intervention, whether by email or directly on your mobile device.
  • Reply directly to the email notification received and your comment will be attached to the right query, without even having to connect to K-Ops.
Receive instant notifications for the queries
The types in Queries management feature
QUALITY

Avoid costly reworks.

Have the right information at hand when you need to make informed decisions. Create as many types of queries as you want, each with their own status and definition.

QUALITY

Avoid costly reworks.

Have the right information at hand when you need to make informed decisions. Create as many types of queries as you want, each with their own status and definition.

  • Document each query by adding attachments or any relevant notes.
  • Establish an approval chain with traceability through customizable workflows.
  • Attach documents, link issues, other queries, equipment, etc.
  • Combine various smart tags for multi-structured progress tracking capacities.
The types in Queries management feature
COLLABORATION

Exchange, Share, Collaborate.

Collaborate with the various project stakeholders to easily exchange information and receive the necessary answers quickly for successful project execution.

  • Decide who can access the query module.
  • Each stakeholder responds to the requests assigned to them.
Exchanges in Queries Management feature
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ACCOUNTABILITY

Involve stakeholders.

  • Assign tasks or responsibilities to each query and ensure that the work is done on time. Moreover, thanks to the mobile application, you never lose sight of the status of each of your equipment that requires attention.
ACCOUNTABILITY

Involve stakeholders.

  • Assign tasks or responsibilities to each query and ensure that the work is done on time. Moreover, thanks to the mobile application, you never lose sight of the status of each of your equipment that requires attention.
requete-iphone

See how request management can help your team.

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