How To Get Support

The Pharonyx support team is available between 9am – 6pm Eastern Standard Time Monday to Friday, we are here to help answer your questions, help you with using k-Ops an resolve any issues you are having.

You can contact the support team via instant chat “insert link” or by emailing us at

With the the K-Ops web app or mobile app you can quickly access the K-Ops Help Centre by clicking on the “?” in each module or on the main menu and the help centre will open up in a new browser tab if you have an internet connection.